Hang on, lemme get some music playing. ANGRY MUSIC.
Disclaimer: this is going to be bitter. If you're easily offended, bite the fuck out of me, what are you doing on my personal blog anyway. I admit I am a vindictive bitch about some things, but if you'd ever worked retail, you would understand. Otherwise, well... why are you still reading? I apologize for nothing. At work, I at least pretend to be nice.
Also, I say fuck a lot.
1. My boss. I will need another blog to ellaborate on this, so let's just settle with "my boss is a bitch and I hate her guts".
2. People who want their meat shaved, but that's not what they say. Exchanges usually go like this:
--me: "How would you like your meat sliced?"
--them: "Thin."
--me: (showing them the meat at 1.5, our normal "thin" setting) "Like this?"
--them: "A little
thinner."
--me: (same, at 1 setting) "Is this okay?"
--them: "Just a little
thinner."
--me: (the next setting, .5, is the shaved setting) "Did you want it shaved?"
--them: "Yes."If you want the meat shaved, just say so god dammit! Also, don't wait until the last possible moment to say that you want it shaved. And don't say you want it thin shaved, or shaved thin, say either thin or shaved. Shaved is a very specific cut, thin is not. If you like your meat to be a fluffy mess, get your meat shaved. If you like full slices, get it thin. Don't wait until after we've sliced a piece and shown it to you to be like, "Oh, I wanted that shaved, I'm sorry." You're sorry? Of course you are--but it's me who has to work my butt off to shave a pound of rare roast beef.
3. People who leave. What, the fuck. Since when was it okay to rattle off your grocery list to a deli employee, then go and do the rest of your shopping? We are not machines. We have faulty human memories. Not to mention that by you walking away, that means we can't show you slices for your approval, or offer you other options if we're out of the item you requested. It is our job to be courteous and helpful to you, to interact with you throughout the order, but if you say "I need a pound of turkey and a pound of ham. I'll be right back." and walk off, leaving us standing confused in your dust, how the hell are we supposed to give you a good deli experience? Also, lists. Oh, wait, I'll put that in another number.
4. Lists. You are so important and your order is just that special that you need to write it down and give it to us so we can work on it while you're doing the rest of your shopping. Same as above, only this is even more rude. Sure, it helps us remember what you want, so it's better for you, but have you ever considered what it looks like to other customers when the only employee at the counter is busy working with an "invisible" customer's order, when they are standing there waiting? If you're going to be taking up both my time and other people's time, the very least you could do is stand there and wait for your goddamn order. Nine times out of ten, people who leave their orders with us to "return for them later" forget about it and we have to throw it away.
5. Cell phones. Pet peeve of mine, and many a retail employee. When a customer is on their cell phone, they are being rude not just to us, but to every other person in the entire store. Folks on cell phones are often yelling (why, this is beyond me), and not paying attention. I once waited a full five minutes for a customer to answer to "Do you want a roll?" because she was on her phone, not paying attention. If we push for their attention, many customers often get offended or angry because we're "interrupting". Any idea how often we are interrupted every day? The phone call can wait. I have better things to do. Working a deli is more complicated than just standing at the counter, waiting on you. Do us all a favor and wait until you're at home to talk on the phone.
6. "Is anyone working here?" Seriously, if you ask this question, you deserve anything you get. This question is usually asked to someone who is currently working. Another variant I've been asked is "Are you ready to do some work?", asked after I had to stop scrubbing the floor to wash my hands, dry them and put on gloves for the customer. I'm sorry, scrubbing the floor is my hobby and I know I should do it at home but I just can't help myself sometimes. I just want to beat the insolence out of some folks.
7. Customers waiting at the wrong counter. My deli has two meat slicers and one cheese slicer, so the max comfortable amount of people we can have over there is two. We have the deli counter, chef shop and the hot bar. For the example, I will say there are two customers and two employees working at the deli counter, and one customer comes up and waits at the chef shop, staring (you know what I mean) at a third employee, who is temping fried chicken. Third employee sees this customer and assumes they want something from the chef shop, so asks to help but NO----they want a pound of ham. Now, third employee is obligated to help that person, even though the meat slicers are already busy.
8. Customers who ask for the prices of things, when the prices are on the other side of the counter. We don't keep a price list on our side because the prices change so often--this may be different at other stores. However, we do keep updated tags for pretty much everything on the customer side because we're required to show the prices of products we carry. Still, STILL, people ask us for the prices. So we have to find the number, type it in the computer, put a weight on the scale and print a sticker to see how much something costs. Customers, please be observant.
9. "8 or 9 slices..." No. No. What do you want? Do you want eight slices, or nine slices? There is no in-between. I will not make your decisions for you. CHOOSE GOD DAMN IT.
10. People telling me how to do my job. I have been working in food-retail for almost seven years. I KNOW what I am doing.
11. Telling me to layer things that obviously need layering, like cheese or liverwurst. I layer it. I am not a dumbass.
12. People who want really thin cheese or liverwurst. What the hell, how are you peeling this off of the paper when you get home?
13. Customers who want to look at and/or touch the product. No, you cannot touch the product! Don't get offended when I say this but PEOPLE ARE DIRTY! That's just gross. What... I mean... MY GOD I would never shop someplace that let people touch the food. Just ew.
14. Sampling everything, buying nothing. This is not a buffet. And the olive bar, that is not your personal plate. Don't stick your filthy fingers in there and eat an olive.
15. Folks who complain to me about things I have no control over. Like the prices. Yeah, Boar's Head is really ten bucks a pound. No, I can't discount the old food from the hotbar, I have to throw it away. Sad? Don't bitch to me about sad, I didn't see you in here buying it when it was still good.
16. People who ruin it for everyone. Example: you have to be a real dumbass to cut yourself on our slicers. They are dumb-proof. They shut off when you close them, and you have to have them closed in order to open the pusher to clean it. You can not cut yourself on the blade when it's closed because there's just no way! NO WAY. You have to TRY to cut yourself on it. Honestly. HONESTLY. Someone cut themselves on our slicer and now we all have to wear those retarded god damn mother fucking mesh gloves.
17. Customers who interrupt me. It's just extremely irritating.
18. People who are bitchy when I'm just doing my job. For instance, customers who get impatient and huffy because in order to help them, I have to wash my hands, dry them and get gloves first.
19. Vague instructions or orders. "I'd like between a half and three-quarters of a pound of turkey sliced for sandwiches", nice as it may sound, is a bad order. We have different brands, and about 20 different kinds of turkey just in Boar's Head. By "between half and three-quarters", do you mean two-thirds (.66)? Do you want your sandwich slices thin, medium, thick? Say what you mean and I won't have to ask a billion questions.
20. Customers in the wrong department. Deli does not sell raw meat at all ever (meat), nor do we slice bread (bakery), and no I can't tell you the price on those lemons (produce) and no I don't know where the person in Customer Service went (front end)!
That's all for today, kids.